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For questions about an order placed in the La Mania online store, please contact our Customer Care team. We can help with order status, payment, delivery, details update or cancellation, if still possible.

Contact: e-lamania@lamania.eu
Phone: +48 885 025 035
Working hours: Monday to Friday, 9:00 AM to 4:00 PM

Returns

Products purchased in the La Mania online store can be returned within 30 calendar days from the date of delivery.

For your convenience, we offer a quick online return process. In just a few steps, you can register your return and send the parcel back easily.

You may also send the parcel back on your own. In this case, please include a completed withdrawal form in the package and send it to the following address:

La Mania Fashion - RETURN
Omnipack sp. z o.o.
al. Katowicka 66
05-830 Nadarzyn
Building DC04, Ramp 40

The refund will be issued using the same payment method that was used when placing the order.

Exchanges

We do not offer product exchanges. Due to the limited availability of our collections, we cannot guarantee that the selected model, colour or size will be available at the time of exchange.

If you would like to order a different product, size or colour, please return your current order and place a new order in the online store.

Complaints

We make every effort to ensure that each La Mania product meets the highest quality standards. If you have any concerns regarding the quality or workmanship of a product, please submit a claim.

Contact us by email at: e-lamania@lamania.eu

In your message, please include your order number, the email address used to place the order, a short description of the issue and photos showing the visible defect. After reviewing your claim, we will send you further instructions and a shipping label to send the parcel from a drop-off point.

If you need more information about a product, size, composition, care instructions or the availability of a selected item, please contact us.

Our team will help you choose the right size, check product availability online or in our boutiques, and answer any questions about the collection.

Contact: e-lamania@lamania.eu

Please contact our boutiques for questions regarding product availability, reservations, styling advice and in-store purchases.

Visit the Boutiques section and select your nearest location to contact our sales team directly.

If you are interested in collaborating with La Mania on partnerships, special projects, communications, PR or business initiatives, please contact us with a short description of your proposal.

Contact: marketing@lamania.eu

If you would like to join the La Mania team, explore our current openings or send us your CV as a spontaneous application.

We are looking for people who want to grow in the world of fashion, work with attention to detail and help shape the experience of a premium brand.